SERVICES

Outsmartpro Services

Business functions have to work together for maximum impact

They must align with each other and with the business goals. As businesses grow more often, the departments start moving away into their own spaces and work in silos. The lack of cohesiveness between departments cost businesses a lot of money and time, creating a point of inefficiency and revenue leakage.

As a multi-service firm, our eyes are always on the big picture. This helps us connect the dots between functions. Needless to say, our services are structured such that we get a view from the top and work from the ground.

Business Advisory

Advisory services for 2x growth

When your goal is to double your revenue, and you are ready to do what it takes, we are there to work along. We will stay with you till the results start rolling in.

Marketing

A complete solution to reach your market

Over time, businesses that started at a certain point are all over when it comes to offerings, customer segments, geographies and marketing.

People management

People management is at a whole new level now.

The pandemic shifted workplace dynamics drastically. Most companies were not ready to face such situations that caused a lot of internal issues.

Digital Transformation

Automate marketing, sales, service, etc.

Move away from managing multiple excel sheets, documents in different folders and email madness.

Sales

The lifeline of every businesss

Sales function is the engine that works like a well-oiled machine if you have the right systems, processes and people in it.

Customer Service

Customer service, is a crucial customer experience

Customer service was considered as a support function until recently and not it is considered as a revenue contributing function.

Content Management

Content is the holy grail of marketing.

Every customer, partner, candidate, employee, investor, competitor and media is consuming your content daily.

Training

We can get you trained on entrepreneurial skills.

It covers business aspects to help entrepreneurs come up to speed on their branding, marketing, sales, HR, process.

Partner services

Choose from a panel of experts in verious functions.

OutSmart’s panel of certified partners offer services related to our core offering. We also offer expert services in other fields like CFO and Accounting services, IT and Cloud infrastructure and others.

Content marketing can help you grow your business.
Want to know how?

Speak to our
B2B content marketing consultant

Speak to our
B2B content marketing consultant

Case Studies

Our time is precious and we believe yours is too. So, every activity and action that we collectively take up has to be towards our common goal – your business growth. Our work with some of our customers may inspire you to include smart outsourcing model as part of your business growth plans.

Resources

Subscribe to SMART IDEAS

To improve your business, one idea at a time, staty connected by subscribing to SMART IDEAS – our channel to exchange ideas and collaboration opportunities.

Business Advisory

Business growth – Advisory services for 2x growth

When your goal is to double your revenue, and you are ready to do what it takes, we are there to work along. We will stay with you till the results start rolling in.

  • For who: Midsized businesses
  • Duration: 12-month engagement
  • Framework: Assessment, Planning and Execution phases
  • Includes: Business plan review, Product/Service review, Competitor analysis, Sales, Market expansion plans, engagement framework, structured performance reviews, organization structure development, Human Resources, Marketing & Branding, Process automation.

Marketing

Brand & marketing – a complete solution to reach your market

Over time, businesses that started at a certain point are all over when it comes to offerings, customer segments, geographies and marketing. You know it is time to relook at your brand and messaging.

  • For who: SMEs, Enterprise businesses
  • Duration: 3 to 9 months
  • Framework: Awareness, Attract and Act
  • Includes: Branding, Customer personas, Brand assets, Digital presence, Market strategy & plan, Channel mix, Customer journey, Content, Marketing automation and lead generation.

People management

People management is at a whole new level now

The pandemic shifted workplace dynamics drastically. Most companies were not ready to face such situations that caused a lot of internal issues. Some companies have come out better than they were pre covid. HCM disruption is real. These disruptions are not just to stay but evolve faster than ever before. 

  • For who: SMEs, Enterprise businesses
  • Duration: 6 to 12 months
  • Framework: Customised depending on size, industry and nature of business
  • Includes: HR framework development, Functional and business alignment, Policies and procedures, Talent development, Remote workplace systems, performance culture, Leadership development and coaching, HRMS implementation.

Digital Transformation

Automate marketing, sales, service, etc.

Move away from managing multiple excel sheets, documents in different folders and email madness. Digitize your business processes and simplify your life. Smart Platform is a less code-intensive RPA platform that can adapt to your business process.

  • For who: All
  • Duration: 2 weeks to 2 months
  • Framework: Smart Platform
  • Includes: Process audit, Process digitization and deployment

Sales

The lifeline of every business and one of the biggest challenge to growth.

Sales function is the engine that works like a well-oiled machine if you have the right systems, processes and people in it. All our services point to this function when we measure effectiveness. In other words, every activity in the business should directly or indirectly increase sales for you

  • For who – SMEs
  • Duration – 6 to 12 months
  • Framework – Strategy, Alignment, Coverage, Execution, Metrics
  • Includes – sales strategy, marketing-sales alignment, sales process, Sales talent and assessment, performance reviews, customer lifecycle management, technology and analytics.

Customer Service

Customer service is one of the largest subset of customer experience

Customer service, in the last decade became a subset of a larger customer experience function. Customer experience has taken the center stage of all marketing efforts for most brands today. It has moved up from a support function to a revenue contributing function.

  • For who – All
  • Duration – 3 to 12 months
  • Framework –  Customer-centrist approach
  • Includes – Customer journey, touch point experiences, service metrics, process, Customer voice, Organization design, and advocacy

Content Management

Content is the holy grail of marketing in the digital world.

Every customer, partner, candidate, employee, investor, competitor and media is consuming your content daily. Content decides the tone and also help you start a relationship with your target audience. 

  • For who – All
  • Duration – 3 to 12 months
  • Framework – Target, educate and engage
  • Includes – Content strategy, customer personas, Communication framework, Content pillars, Content calendar, Contribution framework and authority, Thought leadership, Automation

Training

We can help you train on entrepreneurial skills at your own pace.

It covers business aspects to help entrepreneurs come up to speed on their branding, marketing, sales, HR, process..

  • For who – Solopreneurs, Small businesses
  • Duration – 1 month – 3 months
  • Framework – DIY series
  • Includes – Business aspects to help entrepreneurs come up to speed on their branding, marketing, sales, HR, process implementation, cash flows, accounting and business growth related sessions,

Interested in our services?

Speak with our
B2B content marketing consultant